Privacy Policy – Bestieku.id

1. Introduction

This Privacy Policy describes how PT. Teman Hidup Maya (“we”, “our”, “Bestieku”) collects, uses, stores, and protects your personal information when you visit Bestieku.id.

Please read this Privacy Policy carefully to ensure that you understand Our practices regarding the protection and privacy of your data. Unless otherwise defined herein, any capitalized terms used in this Privacy Policy shall have the meanings ascribed to them in the applicable Terms of Use.

2. Acknowledgment and Consent

By accessing the Site, registering an account, and using Our Services, You acknowledge that You have read and understood this Privacy Policy and give your consent to the Processing of Your Personal Data in accordance with this Privacy Policy. In particular, You agree and give your consent to Us Processing Your Personal Data as set forth herein.

You may withdraw your consent for any or all collection, use, or disclosure of Your Personal Data at any time by providing Us with reasonable written notice using the contact details provided below. Depending on the circumstances and nature of the consent withdrawn, this may result in Our inability to provide services, the deletion of Your account, or the termination of Your contractual relationship with Us, with all accrued rights and obligations remaining fully enforceable.

Upon receipt of Your notice withdrawing consent for the collection, use, or disclosure of Your Personal Data, We will inform You of the possible consequences of such withdrawal so that You may decide whether You still wish to proceed.

3. Data We Collect

"Personal Data" means data that identifies or can be used to identify, contact, or locate the person or device to which such data relates. Personal Data includes, but is not limited to, name, address, date of birth, occupation, telephone number, email address, bank account and credit card details, gender, identification documents (including passport or national identity documents) or other government-issued identifiers, photographs, citizenship, User and non-User telephone numbers in Your mobile contact list, financial-related data, biometric data (including but not limited to fingerprint and facial recognition), and any other data deemed as Personal Data under applicable laws and regulations.

For the avoidance of doubt, "applicable laws and regulations" shall mean all applicable laws, by-laws, legislation, statutes, regulatory policies, ordinances, protocols, industry codes, road traffic codes, regulatory permits, or requirements of any court, tribunal, or government, authorization, regulations, judgments, authorities, or administrative or regulatory bodies in force from time to time during the term of this Privacy Policy ("Applicable Regulations").

Furthermore, any other data, including personal profiles and/or unique identifiers, when associated or combined with Personal Data, shall also constitute Personal Data.

The types of Personal Data We collect depend on the circumstances of collection and the nature of the services requested or transactions conducted.

To the extent permitted by Applicable Regulations, We may process, collect, use, store, and transfer various types of Personal Data, consisting of general and special/sensitive Personal Data, about You, which We have classified as follows:

A. Data You Provide Directly

• Name and email address (e.g., via contact forms or job applications).
• Other information You voluntarily submit through forms or correspondence.

B. Automatically Collected Data

• IP address, device type, browser type, operating system.
• Visit data such as pages viewed, visit duration, and interactions with the Site.
• Cookies and tracking technologies (e.g., Google Analytics, Meta Pixel, or other analytical tools).

4. Purpose of Data Use

We use the collected data for:

• Providing and maintaining the Bestieku.id website.
• Responding to inquiries or requests submitted via contact forms.
• Analyzing user behavior to improve content and user experience.
• Business communications, promotions, or recruitment purposes (where relevant).
• Complying with legal and regulatory obligations.

We may use anonymized or aggregated data to improve service quality, develop new features, or perform analytics without personally identifying You.

5. Cookies and Tracking Technologies

Our Site uses cookies to enhance user experience. Cookies help Us understand visitor behavior and optimize Site content. You may disable cookies through your browser settings; however, some parts of the Site may not function properly.

6. Service Changes

We may modify, add, reduce, or discontinue any or all features of the Bestieku.id services from time to time. Such changes may be made to improve service quality, for operational reasons, or to comply with legal obligations. We may provide notice of materially impactful changes in accordance with Our policies. You are advised to periodically review service updates or the Terms and Conditions for the latest changes.

7. Legal Basis for Data Processing

Personal data is processed based on:

• User consent (e.g., when submitting emails or data via forms).
• Legitimate business interests for analytics and service improvement.
• Legal obligations in accordance with Law (Undang-undang) No. 27 Year 2022 on Personal Data Protection and/or its amendments.

We may adjust the processes of collecting, using, storing, and deleting personal data to ensure ongoing compliance with Applicable Regulations, including any amendments or policies issued by ministries, government agencies, or competent authorities.

8. Data Storage and Security

Your Personal Data will only be stored for as long as necessary to fulfill the purposes for which it was collected, for the applicable retention period, or as required or permitted by Applicable Regulations. We will cease storing Personal Data, or remove the means by which such Personal Data can be associated with You as an individual, as soon as it is reasonable to conclude that the purpose for collecting such Personal Data is no longer served by its retention, upon Your request for account deletion, and when retention is no longer necessary for business or legal purposes.

We implement technical and organizational security measures, including encryption, access controls, system monitoring, internal audits, and need-based access restrictions, to protect personal data from unauthorized access, misuse, alteration, or loss. However, no method of electronic transmission or storage is completely secure, and We cannot guarantee absolute security.

Please note that some of Your Personal Data may be stored by other parties, including government institutions, in certain manners. Where We share Your Personal Data with competent government authorities and/or other institutions appointed by competent government authorities or in collaboration with Us, You agree and acknowledge that the storage of Your Personal Data by such institutions shall follow their respective data storage policies.

To the extent permitted by law and Applicable Regulations, You agree to indemnify, defend, and hold Us harmless from and against any and all claims, losses, liabilities, expenses, damages, and costs (including but not limited to full indemnity legal costs and expenses) arising directly or indirectly from any unlawful storage of Your Personal Data.

9. Data Sharing with Third Parties

We may share Your data with third parties assisting Us in:

• Site management and web analytics.
• Email delivery or other communication services.

All such third parties are bound by confidentiality agreements and are required to protect data in accordance with this Policy.

We do not sell or rent user personal data to any party.

10. User Rights

You may have certain rights under Applicable Regulations to request Us for access to, correction of, and/or deletion of Your Personal Data in Our possession and control. To the extent such rights are available to You under Applicable Regulations, You may exercise these rights by contacting Us at the details provided below.

We reserve the right to refuse Your request for access to, correction of, and/or deletion of, part or all of Your Personal Data in Our possession or control if permitted or required under Applicable Regulations. This includes circumstances where the Personal Data contains references to other persons or where the request for access, correction, or deletion is for reasons We deem irrelevant, frivolous, or vexatious.

In accordance with Applicable Regulations, We reserve the right to charge an administrative fee for any access and/or correction request.

Requests may be submitted to contact@bestieku.id . We will process requests in accordance with applicable legal requirements.

11. Children's Data Protection

Our services are not directed at children under the age specified by Applicable Regulations. We do not knowingly collect personal data from children without parental or guardian consent.

12. Cross-Border Data Transfer

We may store or process data outside the territory of Indonesia while ensuring that the level of personal data protection complies with Applicable Regulations.

13. Asset or Ownership Transfer

In the event of a merger, acquisition, business transfer, or other corporate transaction, Your personal data may be transferred to the successor entity, provided it is processed in accordance with this Privacy Policy or its successor policy.

14. Policy Updates

We may review and amend this Privacy Policy at Our discretion from time to time to ensure it remains consistent with Our future developments and/or changes in legal or regulatory requirements. If We decide to change this Privacy Policy, We will notify You of such changes through a general notice published on the platform or sent to the email address registered to Your account. You agree that You are responsible for reviewing this Privacy Policy regularly to obtain the latest information on Our data processing and protection practices, and that Your continued use of the Services, communication with Us, or access to and use of the services following any changes to this Privacy Policy will be deemed Your acceptance of this Privacy Policy and all its amendments.

15. Contact

For questions regarding this Privacy Policy or the management of Your personal data, please contact Us at:
📧 contact@bestieku.id